At Surgicalskart, we strive to ensure a seamless shopping experience. However, we understand there may be situations where you need to cancel an order. Below is our cancellation and refund policy:

Eligibility for Order Cancellation

Within 6 Hours of Order Placement:

Orders can be canceled within 6 hours of placement, provided they have not been shipped.

Delayed Deliveries:

If your order delivery is delayed by more than 21 days from the date of order placement, you are eligible for cancellation and a refund.

Note: This does not apply to made-to-order items, heavy equipment, devices, or furniture.

Exceptions

Specially Procured Items:

For items specifically sourced for you, the cancellation policy does not apply. However, we may consider such requests at our discretion.

Refunds

Refunds will be processed for eligible cancellations within 7-10 business days, as per the original payment method used.

Right to Refuse

Surgicalskart reserves the right to decline any cancellation or refund request at its sole discretion.